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Washington State Institute for Public Policy

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WorkFirst Client Activity and Service Flow
Open Publication PDF

Mason Burley, Steve Lerch, Jim Mayfield - December 1999

To examine the impact of WorkFirst activities and services on employment and welfare outcomes, it is necessary to understand the characteristics and patterns of client participation in the program over time. While in WorkFirst, clients may participate in a variety of activities and receive numerous services. This paper describes general WorkFirst program elements, illustrates the complex links between program elements using a client activity flow chart, and then summarizes general trends in client activity during the implementation phase of WorkFirst (August 1997 through December 1998).

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